CONSUMER COURT
Plaintiff: Name and Surname
Address
Attorney: Name and Surname
Address
Defendant: Name and Surname
Address
Subject: Refund of the amount paid for defective goods
Instructions:
1… In the past, the plaintiff purchased a branded mobile phone from the defendant for 1200 TL. After noticing that the purchased phone kept turning off by itself, the plaintiff contacted the defendant company and exercised their right to repair. However, since the mobile phone continued to exhibit the same malfunction after repair, our client contacted the company again on the same date and handed over the phone for repair.
2.
Since the defective mobile phone was not repaired and delivered to our client within the legal time limit, our client applied to the Provincial Consumer Disputes Arbitration Board to exercise their right to a refund and withdraw from the contract. As a result of the investigation, the Provincial Consumer Disputes Arbitration Board found our client’s claim to be justified in its numbered and dated decision and unanimously ruled that the phone price of 1200 TL should be refunded to our client. The decision was notified to the defendant company, but the defendant company has not made any payment to our client. Therefore, it has become necessary to file this lawsuit to collect the amount paid by our client.
Legal Evidence: … Provincial Consumer Affairs Arbitration Board decision … /… numbered and dated …, Consumer File, witnesses, and all kinds of legal evidence
Legal Grounds: Law No. 4077, Articles 4, 13, and related legislation
Conclusion and Request: For the reasons explained above, our client, the plaintiff, paid 1200 TL due to defective goods and accepted the lawsuit established in the contract. Therefore, we sincerely request that the defendants be ordered to pay the collection, court costs, and attorney’s fees, together with legal interest accruing from …/../….
Prosecutor
Attorneys